We take Pride In Our Service
Stable and Reliable
Blueprint partners with some of the best providers of cloud processing, DNS, and server infrastructure in the world. Our servers are secure, very stable, and average 99.97% up-time.
With regular maintenance periods, planned upgrades, and around the clock on-call monitoring, you can trust LotWorks to be available when you need it.
We take pride in our service and will work hard to keep your software running. If it fails, we’ll have all hands on deck until the problem is solved. If there’s downtime, we’ll compensate you for it.
THERE WHEN YOU NEED US
Help and support is built-in to LotWorks. If you're experiencing a problem with your LotWorks system, or have a question for us, you can reach us directly using the help button ( ? ) in your LotWorks dashboard.
Our Support services include an online Help Center with easy search and detailed articles and guides. You can also open a ticket, review past tickets, live chat with us, or phone our support desk at 403.873.2482.